Problem Solving for Businesses in Paddington
For over three years, PBID has helped businesses with a wide range of problems and enquiries, providing a stronger voice on issues of common concern. Through the BID, businesses have already formed a united response and positions on the extension of the congestion charge and the proposed Crossrail scheme.
Select a topic from the list below:

If you cannot find what you are looking for, call the BID team directly on 020 3145 1212/3 or
To obtain and apply for planning permission or for any planning enquiries.
T: 020 7641 2513 (weekdays 9am - 5pm)
E: planninginformation@westminster.gov.uk
W: www.westminster.gov.uk/environment/planning
For information regarding parking permissions, loading restrictions and general transport enquiries.
T: 020 7823 4567 (24hrs)
W: www.westminster.gov.uk/transportandstreets/parking
For any licensing problems or applications.
T: 020 7641 7822 or 020 7641 8549
W: www.westminster.gov.uk/licensing
For all matters relating to food safety and regulations.
T: 020 7641 1092
E: foodsafety@westminster.gov.uk
W: www.westminster.gov.uk/environment/foodproductionandquality
PBID can assist with Crossrail enquiries, but further information can also be obtained directly from the Crossrail team.
T: 0345 602 3813
W: www.westminster.gov.uk/environment/planning/majorprojects/crossrail
To report road defects and street lighting faults or street flooding i.e. blocked gulleys
T: 020 7641 6275
W: www.westminster.gov.uk/transportandstreets
For information about the boundaries of the Congestion Charge Zone or for details of how to pay the charge.
T: 0845 900 1234
For information about Westminster City Council's commercial waste scheme.
T: 020 7641 6180
W: www.westminster.gov.uk/environment/rubbishwasteandrecycling
For 24-hour assistance with litter, dumped waste, graffiti, dog fouling, noise, abandoned cars, and building site nuisance.
T: 020 7641 2000
W: www.westminster.gov.uk/environment/environmentalhealth
For assistance from the BID's four-strong Community Safety Team, who patrol the BID area and assist businesses. In an emergency, or when someone is in danger, please call 999.
T: 07969 651656 for the BID CST Team
020 7641 3000 for the Anti-Social Behaviour Hotline
W: www.westminster.gov.uk/policingandpublicsafety
Paddington First offers a free recruitment service to local employers.
T: 020 7087 8080
BID charge bills are sent out annually in advance by Westminster City Council on behalf of Paddington BID. However, when a business moves into or out of the area during the year, a new charge is issued or a refund is given. Billing enquiries are handled by Capita.
T: 020 8315 2112
For advice on rates revaluations from Montagu Evans.
T: 020 7312 7505
W: www.westminster.gov.uk/Business/businessfinance
For advice on rent reviews from Porter & Co or King Sturge
T: Porter & Co 020 7706 9686 or King Sturge on 020 7493 4933
For information on business growth, recovery, grants, loans, training and employment from Business Link London.
T: 0845 6000 787

